Privacy Policy

Last updated: 2025-11-05 · v1.0 (Beta)
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This policy explains what data UAE Visa Helper (“we”, “us”, “our”) collects, how we use it, and your choices. We keep this page concise and easy to read—tap a section to expand on mobile.

1) What we collect

  • Account info: email, display name, profile image from Google (if you sign in).
  • Reminders: visa type/name, expiry date, and your preferred notice period.
  • Usage & device: pages viewed, device/browser data (via analytics/cookies—see Cookies).
  • No uploads of IDs/passports: we don’t ask for or store document images.

2) How we use data

  • Provide the service (eligibility wizard, reminder notifications).
  • Send reminder emails about approaching visa expiry.
  • Improve reliability and UX (bug fixes, performance, localization).
  • Prevent abuse and maintain security.

4) Cookies

  • Essential: sign-in session, localization (language preference).
  • Analytics (optional): to understand usage; you can opt out in settings if enabled.

5) Sharing

We don’t sell your data. We may share with:

  • Vendors: email delivery, hosting, analytics—only what’s needed.
  • Legal: to comply with law, protect rights, or respond to lawful requests.

6) Data retention

We keep reminders and account data while your account is active. You can delete reminders or your account at any time; we then delete or anonymize data unless we must keep it for legal reasons.

7) Security

We use HTTPS, access controls, and industry-standard safeguards. No method is 100% secure; please use a strong password on your Google account.

8) Your rights

  • Access, correct, export, or delete your data.
  • Object or restrict certain processing.
  • Withdraw consent where applicable (e.g., analytics cookies).

To exercise rights, contact us below. We may need to verify your identity.

9) International transfers

Your data may be processed outside your country. Where required, we use appropriate safeguards (e.g., SCCs).

10) Children

Our service is not directed to children under 16. If you believe a child provided data, contact us to remove it.

11) Changes to this policy

We’ll update this page when we make material changes and adjust the “Last updated” date above.

12) Contact

Data controller: UAE Visa Helper

Email: info@uaevisahelper.com

If we appoint a DPO or representative, details will appear here.